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Privacy Policy

Privacy Policy

Who we are

Our website address is: https://www.sheers.co.uk.

Sheers are an established Engineering company based in Darlington in the UK. We have been delivering engineered products and associated services to customers across the UK for over 35 years.

Sheers Limited is committed to protecting the privacy and security of your personal information. This privacy notice describes how we collect and use personal information about you during and after your interactions with us via our website, in accordance with the General Data Protection Regulation (GDPR) which came into effect on 25th May 2018.

We will comply with data protection law. This says that the personal information we hold about you must be:

  1. Used lawfully, fairly and in a transparent way.
  2. Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
  3. Relevant to the purposes we have told you about and limited only to those purposes.
  4. Accurate and kept up to date.
  5. Kept only as long as necessary for the purposes we have told you about.
  6. Kept securely.

What personal data we collect and why we collect it

Comments

If visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you complete and submit an enquiry via the contact form on this website, then we will record all of the information that you provide (First Name, Surname, email address, company, telephone number and the content of your message). This information will be held by the website and in the form of an email.

Your IP address will also be recorded for the purposes of profiling the location of our website users.

Cookies

When you visit our website(s) small files (known as ‘cookies’) are stored onto your device (computer, phone, tablet etc) to collect information about how you browse our site.

Cookies are used to:

  • measure how you use the website so it can be updated and improved
    based on your needs
  • remember the notifications you’ve seen so that we don’t show them to
    you again

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Measuring website usage (Google Analytics)

We use Google Analytics software to collect information about how you use
our website(s). We do this to help make sure the site is meeting the needs of
its users and to help us make improvements.

Google Analytics stores information about:

  • the pages you visit on our website(s)
  • how long you spend on each of our pages
  • how you got to the site
  • what you click on while you’re visiting the site

We do not collect or store your personal information (for example your name or address) so this information can’t be used to identify who you are.

We don’t allow Google to use or share our analytics data.

Google Analytics sets the following cookies

Universal Analytics

NamePurposeExpires
_gaThis helps us count how many people visit our website(s) by tracking if you’ve visited before2 years
_gidThis helps us count how many people visit our website(s) by tracking if you’ve visited before24 hours
_gatUsed to manage the rate at which page view requests are made10 minutes

Google Analytics

NamePurposeExpires
_utmaLike _ga, this lets us know if you’ve visited before, so we can count how many of our visitors are new to our website(s) or to a certain page2 years
_utmb This works with _utmc to calculate the average length of time you spend on our website(s)30 minutes
_utmcThis works with _utmb to calculate when you close your browserWhen you close your browser
_utmzThis tells us how you reached our website(s) (for example from another website or a search engine)6 months

Who we share your data with

Your data is shared to employees of Sheers Limited as required, to allow us to answer any questions or hands enquiries.

We will share your personal information with third parties where required by law, where it is necessary to administer the working relationship with you or where we have another legitimate interest in doing so.

We will only share your personal information with any third party for legitimate reasons and we will only provide your personal information which we consider is necessary for the performance of that reason.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Under the GDPR Regulations you have a number of important rights. Under certain circumstances, you have the right to:

  • Fair processing of information and transparency over how we use your use personal information
  • Request access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address.
  • Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  • Request erasure of your personal information. This enables you to ask us to deleteor remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
  • Object to processing of your personal information where we are processing your personal information for direct marketing purposes.
  • Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you.
  • Object in certain other situations to our continued processing of your personal information.
  • Request the transfer of your personal information to another party.

Your contact information

Your contact information is only used by Sheers employees for the purposes of handling your submitted enquiry or answering any questions raised.

Additional information

Visitor comments may be checked through an automated spam detection service.

What third parties we receive data from

Google Analytics

What automated decision making and/or profiling we do with user data

None

Industry regulatory disclosure requirements

None

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